1. HatchEvent Pte. Ltd. uses cookies to improve the experience for visitors to our websites (https://hatchevent.com), including websites that can be accessed through our mobile applications (collectively, the “Websites“), and has published this Cookie Policy. It explains what cookies are and how we use them on the Websites.

2. Cookies are tiny files, composed of a string of letters and numbers, placed on your computer by web page servers. They enable the website owner to distinguish you from other users of the website. Cookies cannot be executed as code or be used to deliver viruses and they cannot enable us to access your hard drive. We cannot read any information on your hard drive even if we store cookies there.

3. The data generated through cookies on the Websites can be used for various purposes including the following:

   (a) Strictly necessary

   These cookies are essential for the operation of the Website. They also enable you to move around a website and use its features. They enable core features such as user authentication, account security, session management, form submissions, and access to protected areas. These cookies cannot be disabled.

   (b) Performance

   These cookies collect information about how visitors use a website, for instance which pages visitors go to most often and if they receive error messages. This data helps us monitor platform performance, diagnose issues, and improve user experience.

   (c) Functionality

   These cookies allow a website to remember choices you make, such as dashboard preferences, language, or the region you are in, and provide a more enhanced personal experience.

   (d) Targeting or advertising

   These cookies are used to deliver content more relevant to you and your interests.

4. Kindly note that we allow Vendors who have registered as members to advertise on the Websites. Save for the above, we don’t permit any third parties to advertise on the Websites, but we cannot control advertisers that are allowed by internet service providers to advertise whilst you are browsing on the internet.

5. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them. Login cookies typically last up to two days, while preference-related cookies may last up to one year. Selecting “Remember Me” may extend the login cookies duration.

6. Some cookies may be set by trusted third-party service providers engaged by HatchEvent, such as payment processors, analytics services, security tools, and communication gateways. These third parties process data in accordance with their own privacy and cookie policies and are required to comply with applicable Singapore data protection laws.

7. How to turn off cookies

   If you don’t accept the use of these cookies or change your mind thereafter, you may manage or update your cookie preferences through your browser settings or the Cookie Preferences options provided on the website. You can choose to block or delete non-essential cookies at any time.

   You can learn more about how to manage your cookies by visiting the Help function of your browser or the settings of your mobile device.

   Please be aware that parts of the Websites may not function correctly if you disable cookies.

8. This Cookie Preferences page may be updated from time to time to reflect changes in legal requirements, platform features, or operational practices. Any updates will be published on this page and take effect upon posting.

9. If you have questions about our use of cookies or wish to manage your data preferences, please contact our Data Protection Officer at joni.wong@hatchevent.com.

Effective date: 01/03/2026

Last updated: 01/03/2026