Cookie Preferences

This page explains how HatchEvent uses cookies and similar technologies on our website https://hatchevent.com in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. Cookies help us provide a secure, reliable, and personalised experience for Event Organizers, Vendors, and visitors.

What are cookies

Cookies are small text files placed on your device when you visit our website. They allow the platform to recognise your device, remember your preferences, maintain secure sessions, and improve overall functionality.

Types of cookies we use

Strictly Necessary Cookies
These cookies are essential for the operation of the HatchEvent platform. They enable core features such as user authentication, account security, session management, form submissions, and access to protected areas. These cookies cannot be disabled.

Performance and Analytics Cookies
These cookies collect anonymised information about how users interact with the platform, such as page visits, navigation paths, and feature usage. This data helps us monitor platform performance, diagnose issues, and improve user experience.

Functionality Cookies
These cookies remember your preferences and settings, such as language, region, dashboard preferences, and saved filters, allowing us to provide a more personalised and consistent experience.

Communication and Service Cookies
These cookies support essential service-related communications, including OTP verification, security alerts, RFQ activity tracking, and system notifications. They ensure smooth delivery of platform workflows.

How long cookies remain on your device

Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them. Login cookies typically last up to two days, while preference-related cookies may last up to one year. Selecting “Remember Me” may extend login duration.

Managing your cookie preferences

You may manage or update your cookie preferences through your browser settings or the Cookie Preferences options provided on the website. You can choose to block or delete non-essential cookies at any time.

Please note that disabling certain cookies may impact the availability, security, or functionality of some features of the HatchEvent platform.

Third-party cookies

Some cookies may be set by trusted third-party service providers engaged by HatchEvent, such as payment processors, analytics services, security tools, and communication gateways. These third parties process data in accordance with their own privacy and cookie policies and are required to comply with applicable Singapore data protection laws.

Data protection and compliance

All data collected through cookies is handled in accordance with HatchEvent’s Privacy Policy and the Singapore Personal Data Protection Act 2012 (PDPA). We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorised access, disclosure, or misuse.

Updates to this cookie preferences page

This Cookie Preferences page may be updated from time to time to reflect changes in legal requirements, platform features, or operational practices. Any updates will be published on this page and take effect upon posting.

Contact information

If you have questions about our use of cookies or wish to manage your data preferences, please contact us at support@hatchevent.com.